Giving effective feedback : check in regularly, handle tough conversations, bring out the best.
- viii, 96 pages ; 18 cm.
- 20 minute manager series .
- 20 minute manager series. .
Includes bibliographical references and index.
Why feedback matters -- What makes feedback effective? -- Overcoming your fear of giving feedback -- Choosing when to give feedback -- Identify the right situations -- Time the feedback -- Conducting a feedback discussion -- Plan the interaction -- Initiate the exchange -- Engage in dialogue -- Developing an action plan -- Specify next steps -- Follow up -- Handling difficult feedback situations -- Dealing with noncommunicators -- Managing potentially volatile encounters -- Giving feedback to high performers -- Giving corrective feedback to your boss -- Creating a receptive climate for feedback -- Make feedback a priority -- Give positive feedback publically -- Empower everyone.
9781625275424 (alk. paper) 1625275420 (alk. paper)
2014021082
Communication in personnel management
Interpersonal communication
Communication in management
Supervision of employees
Problem employees
Feedback (Psychology)
Includes bibliographical references and index.
Why feedback matters -- What makes feedback effective? -- Overcoming your fear of giving feedback -- Choosing when to give feedback -- Identify the right situations -- Time the feedback -- Conducting a feedback discussion -- Plan the interaction -- Initiate the exchange -- Engage in dialogue -- Developing an action plan -- Specify next steps -- Follow up -- Handling difficult feedback situations -- Dealing with noncommunicators -- Managing potentially volatile encounters -- Giving feedback to high performers -- Giving corrective feedback to your boss -- Creating a receptive climate for feedback -- Make feedback a priority -- Give positive feedback publically -- Empower everyone.
9781625275424 (alk. paper) 1625275420 (alk. paper)
2014021082
Communication in personnel management
Interpersonal communication
Communication in management
Supervision of employees
Problem employees
Feedback (Psychology)