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Do you want to keep your customers forever? / (Record no. 7427)

000 -LEADER
fixed length control field 00735nam a2200229 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 091111s2009 mau 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781422140277 (pbk.)
040 ## - CATALOGING SOURCE
Transcribing agency HKGCC
Modifying agency HKGCC
090 #3 - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HF5415.527
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) .P45 2009
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Pine, B. Joseph.
245 10 - TITLE STATEMENT
Title Do you want to keep your customers forever? /
Statement of responsibility, etc. B. Joseph Pine II, Don Peppers, and Martha Rogers.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Boston, Mass. :
Name of publisher, distributor, etc. Harvard Business Press,
Date of publication, distribution, etc. c2009.
300 ## - PHYSICAL DESCRIPTION
Extent v, 85 p. ;
Dimensions 17 cm.
490 0# - SERIES STATEMENT
Series statement Harvard business review classics
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer equity
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer loyalty
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Peppers, Don.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Rogers, Martha.
730 0# - ADDED ENTRY--UNIFORM TITLE
Uniform title Harvard business review.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Permanent Location Current Location Shelving location Date acquired Source of acquisition Cost, normal purchase price Inventory number Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type Copy number
Not withdrawn Not Lost   Not damaged Available for loans Print book Gratia Christian College Library Gratia Christian College Library Book Shelves 09/05/2014 Metrobooks 54.00 0000851   HF5415.527 .P45 2009 0000851E 06/07/2024 07/06/2018 Book  
Not withdrawn Not Lost   Not damaged Available for loans Print book Gratia Christian College Library Gratia Christian College Library Book Shelves 05/11/2017 Gift 0.00 7003551   HF5415.527 .P45 2009 7003551L 05/15/2023 07/06/2018 Book c. 2
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