Kettner, Peter M. <br/><br/>
Designing and managing programs :  an effectiveness-based approach / 
Peter M. Kettner, Arizona State University, Robert M. Moroney, Arizona State University, Lawrence L. Martin., University of Central Florida. 
 - Fifth edition. 
 - xxiii, 262 pages :  illustrations ;  24 cm 
<br/><br/>Includes bibliographical references and index (pages [251]-262). 
<br/><br/> The Fifth Edition of the classic Designing and managing programs for human services helps readers grasp the meaning and significance of measuring performance and evaluating outcomes. The authors, all leaders in the field, incorporate the principles of effectiveness-based planning as they address the steps of designing, implementing, and evaluating a human services program at the local agency level. Meaningful examples at every stage of the process—from problem analysis and needs assessment to evaluating effectiveness and calculating costs—enhance reader understanding of how concepts are implemented in the real world.  https://uk.sagepub.com/en-gb/asi/designing-and-managing-programs/book244618 
<br/><br/><label>ISBN: </label>9781483388304 1483388301 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Social service--Planning--United States<br/>Social service--Evaluation--United States<br/>Social service--Finance--United States
<br/><br/><label>LC Class. No.: </label>HV95  / .K428 2017