TY  - BOOK
AU  - Kettner,Peter M.
AU  - Moroney,Robert
AU  - Martin,Lawrence L.
TI  - Designing and managing programs: an effectiveness-based approach 
SN  - 9781483388304
AV  - HV95 .K428 2017
PY  - 2017///]
CY  - Los Angeles, CA
PB  - SAGE Publications, Inc.
KW  - Social service
KW  - United States
KW  - Planning
KW  - Evaluation
KW  - Finance
N1  - Includes bibliographical references and index (pages [251]-262)
N2  - The Fifth Edition of the classic Designing and managing programs for human services helps readers grasp the meaning and significance of measuring performance and evaluating outcomes. The authors, all leaders in the field, incorporate the principles of effectiveness-based planning as they address the steps of designing, implementing, and evaluating a human services program at the local agency level. Meaningful examples at every stage of the process—from problem analysis and needs assessment to evaluating effectiveness and calculating costs—enhance reader understanding of how concepts are implemented in the real world
ER  -