TY  - BOOK
AU  - Engelhardt,Lisa O.
AU  - Alley,R.W.
AU  - 黃珮玲
TI  - 搞定難搞的人 =: Elf-help for dealing with difficult people 
T2  - 心靈美學系列
SN  - 9789576938023
PY  - 2012///
CY  - 台北市
PB  - 張老師文化
KW  - Conflict management
KW  - Interpersonal conflict
N1  - Cover title; Text in Chinese and English; Translation of: Elf-help for dealing with difficult people
ER  -