Giving effective feedback : check in regularly, handle tough conversations, bring out the best.
- viii, 96 pages ; 18 cm.
- 20 minute manager series .
- 20 minute manager series. .
Includes bibliographical references and index.
Why feedback matters -- What makes feedback effective? -- Overcoming your fear of giving feedback -- Choosing when to give feedback -- Identify the right situations -- Time the feedback -- Conducting a feedback discussion -- Plan the interaction -- Initiate the exchange -- Engage in dialogue -- Developing an action plan -- Specify next steps -- Follow up -- Handling difficult feedback situations -- Dealing with noncommunicators -- Managing potentially volatile encounters -- Giving feedback to high performers -- Giving corrective feedback to your boss -- Creating a receptive climate for feedback -- Make feedback a priority -- Give positive feedback publically -- Empower everyone.
Communication in personnel management Interpersonal communication Communication in management Supervision of employees Problem employees Feedback (Psychology)