TY  - BOOK
TI  - Giving effective feedback: check in regularly, handle tough conversations, bring out the best
T2  - 20 minute manager series
SN  - 9781625275424 (alk. paper)
PY  - 2014///]
CY  - Boston, Massachusetts
PB  - Harvard Business Review Press
KW  - Communication in personnel management
KW  - Interpersonal communication
KW  - Communication in management
KW  - Supervision of employees
KW  - Problem employees
KW  - Feedback (Psychology)
N1  - Includes bibliographical references and index; Why feedback matters -- What makes feedback effective? -- Overcoming your fear of giving feedback -- Choosing when to give feedback -- Identify the right situations -- Time the feedback -- Conducting a feedback discussion -- Plan the interaction -- Initiate the exchange -- Engage in dialogue -- Developing an action plan -- Specify next steps -- Follow up -- Handling difficult feedback situations -- Dealing with noncommunicators -- Managing potentially volatile encounters -- Giving feedback to high performers -- Giving corrective feedback to your boss -- Creating a receptive climate for feedback -- Make feedback a priority -- Give positive feedback publically -- Empower everyone
ER  -