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Winning the service game / Benjamin Schneider, David E. Bowen. by Schneider, Benjamin, 1938- | Bowen, David Earl. Material type:  Text; Format:
print
; Literary form:
Not fiction
Publisher: Boston, Mass. : Harvard Business School Press, c1995Availability: Items available for loan: Call number: HF5415.5 .S3 1995 (1).
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