000 01857cam a2200349 4500
003 DLC
005 20180706180000.0
008 140805s2014 mau b 001 0 eng
010 _a2014021082
020 _a9781625275424 (alk. paper)
020 _a1625275420 (alk. paper)
040 _aDLC
_erda
_beng
_cDLC
_dYDX
_dYDXCP
_dHKGCC
042 _apcc
090 3 _aHF5549.5.C6
_b.G48 2014
245 0 0 _aGiving effective feedback :
_bcheck in regularly, handle tough conversations, bring out the best.
264 1 _aBoston, Massachusetts :
_bHarvard Business Review Press,
_c[2014]
300 _aviii, 96 pages ;
_c18 cm.
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
490 1 _a20 minute manager series
504 _aIncludes bibliographical references and index.
505 0 _aWhy feedback matters -- What makes feedback effective? -- Overcoming your fear of giving feedback -- Choosing when to give feedback -- Identify the right situations -- Time the feedback -- Conducting a feedback discussion -- Plan the interaction -- Initiate the exchange -- Engage in dialogue -- Developing an action plan -- Specify next steps -- Follow up -- Handling difficult feedback situations -- Dealing with noncommunicators -- Managing potentially volatile encounters -- Giving feedback to high performers -- Giving corrective feedback to your boss -- Creating a receptive climate for feedback -- Make feedback a priority -- Give positive feedback publically -- Empower everyone.
650 0 _aCommunication in personnel management
650 0 _aInterpersonal communication
650 0 _aCommunication in management
650 0 _aSupervision of employees
650 0 _aProblem employees
650 0 _aFeedback (Psychology)
830 0 _a20 minute manager series.
942 _2lcc
_cBK
999 _c8221
_d8221